Alienware Back to Depot

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Well, after chatting with tech over the phone the new 17 R2 is going to the depot for repairs.

Less than 2 months old and it has to go to repairs… Pathetic really, haven’t even made a second payment on the damn thing.

Found out Alienites have been battling Dell for a properly coded BIOS for the fans for two years now and Dell keeps on ignoring it.

Way to go Dell, misadvertising and selling broken laptops. Ignoring the consumer when problems arise.

You people at Dell do know Canada has much more strict consumer laws and a shark toothed ombudsman? Guess who will be filing complaints with both? Yup, me.

I reiterate, Dell…you suck.

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